Question 1

How do I pay for parking?

Accepted Answer

You pay the host directly by UPI (Google Pay, PhonePe, Paytm or any UPI app) when you arrive. ParkSaarthi never collects or holds your money, and drivers pay no fees to ParkSaarthi. Pay only once you’ve reached the spot and can park.

Question 2

Does ParkSaarthi charge any fees?

Accepted Answer

Drivers pay nothing to ParkSaarthi. Hosts pay a 12% platform fee on each completed booking, which the app records as dues. There are no joining or subscription fees for anyone.

Question 3

How are drivers and hosts checked?

Accepted Answer

Everyone uploads their Aadhaar card and a live selfie in the app, and our team reviews them by hand: you can browse straight away, but booking a spot needs an approved ID, and a host's listing goes live only once their ID is approved. If we can't approve your ID, the app tells you why and you can send it again. Hosts also upload a property tax receipt or rental agreement, and we review every listing before it goes live. We don’t verify Aadhaar with UIDAI, so this is a careful check, not a guarantee.

Question 4

Is it safe to list my driveway or society slot?

Accepted Answer

Only ID-checked drivers can book, and every booking is a request you accept or decline. Before accepting you see the driver’s name, rating and number of past bookings, and phone numbers are shared only after you accept. ParkSaarthi connects you but isn’t responsible for theft, damage or disputes, so check that your property insurance covers this.

Question 5

How much can I earn as a host?

Accepted Answer

You set your own hourly rate, within limits the app sets. What you earn depends on how often drivers book your spot. The calculator above gives a rough estimate after the 12% ParkSaarthi fee.

Question 6

Which vehicles are supported?

Accepted Answer

Two-wheelers, hatchbacks, sedans and SUVs. Hosts mark the biggest vehicle their spot fits, and drivers filter by their vehicle size. A spot for a bigger car also shows up for smaller cars, while two-wheeler spots are for two-wheelers only.

Question 7

What if my plans change?

Accepted Answer

Hosts can decline a request, or cancel an accepted booking up to 30 minutes before it starts. If you can’t make it as a driver, call the host from the booking. If nobody confirms your arrival, the booking is cancelled automatically as a no-show 15 minutes after the start. ParkSaarthi charges no cancellation fee. A request the host doesn’t answer before the slot ends is declined automatically. If you’ve already paid the host, ask them for a refund directly.

Question 8

What do I do when I reach the spot?

Accepted Answer

Tap “I’ve arrived” on your booking in the app. It works from 15 minutes before your slot starts until 15 minutes after, when you’re within about 150 metres of the spot. With the app open, it checks you in by itself when you get there, and the host can also mark you as arrived. If nobody confirms your arrival in time, the booking is cancelled as a no-show and the slot is freed for others.

Question 9

What happens if I stay longer than I booked?

Accepted Answer

You and the host both get a notification when the slot ends. Staying longer costs another hour at the spot’s hourly rate for each extra hour or part of an hour, paid to the host by UPI.

Question 10

How do I report a problem or get help?

Accepted Answer

Tap “Need help? Contact Support” on the Profile or login screen, or email info@mvpkraft.com. To report a listing, open it and tap “Report this listing”; to report a host or driver, use the flag or “Report driver” on the booking. Each option opens an email to us with the details filled in.

Question 11

How do I delete my account?

Accepted Answer

Open Profile in the app and tap “Delete account”. You’re signed out and your listing is hidden. You can reopen the account within 7 days by creating an account again with the same number or Google account; after that your profile, ID documents, listings, bookings and ratings are permanently deleted. Upcoming bookings must be finished or cancelled first.

Question 12

Where and when can I use ParkSaarthi?

Accepted Answer

We’re live first in Bengaluru. The Android app is available on Google Play, and an iPhone version will follow later.

Park stress-free.Earn from empty space.

Park stress-free.
Earn from empty space.